Procedure
To restore all the data in the backup file to your BlackBerry device, complete the following steps:
1. Connect the BlackBerry device to your computer.
2. Open the BlackBerry® Desktop Manager.
3. Double-click Backup and Restore.
4. Click Restore.
5. Double-click the backup (.ipd) file.
To restore specific databases in the backup file to your BlackBerry device, complete the following steps:
1. Connect the BlackBerry device to your computer.
2. Open the BlackBerry® Desktop Manager.
3. Click Backup and Restore.
4. Click Advanced.
5. On the File menu, click Open.
6. Double-click the backup (.ipd) file.
7. In the Desktop File Databases section, select the database(s) to restore.
8. Click the right arrow button.
Note: If the right arrow button is unavailable, see the Additional Information section in this article.
9. Click Yes.
Additional Info
If your BlackBerry device is associated with a BlackBerry Enterprise Server software version 4.0 or later, and your BlackBerry device user account is set for automatic wireless backup, the right arrow button will appear unavailable when you attempt to manually restore most databases. To restore these databases manually, complete the following steps:
1. Delete the Desktop [SYNC] service book from your BlackBerry device.
1. On your BlackBerry device, click Options.
2. Click Advanced Options.
3. Click Service Book.
4. Highlight Desktop [SYNC].
5. Display the menu and click Delete.
2. Connect the BlackBerry device to the computer.
3. Restore the databases using steps 1 to 9 in the procedure above.
4. When the database(s) are restored, open the Service Book screen on the BlackBerry device.
5. Display the menu and click Undelete. The Desktop [SYNC] service book is restored.
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