Generate a new encryption key

Procedure
A new encryption key can be generated with the BlackBerry device, BlackBerry Desktop Manager, or the BlackBerry Enterprise Server.
To generate a new encryption key with a BlackBerry device
Note: The following procedure requires BlackBerry Enterprise Server software version 4.0 or later and BlackBerry Device Software 4.0 or later.
1. From the Home screen, click Options or click Settings, then Options (depending on the theme you have running on your BlackBerry device).
2. If you are running BlackBerry Device Software 4.0, click Security.
If you are running BlackBerry Device Software 4.1 or later, click Security Options, then General Settings.
3. In the Service section, click to open the menu.
4. Select Regenerate Encryption Key.
5. When the message The key for service has been updated appears, click OK.
To generate a new encryption key with BlackBerry Desktop Manager
1. Connect the BlackBerry device to the computer.
2. In BlackBerry Desktop Manager, double-click Redirector Settings.
3. In the Redirector Settings window, click the Security tab.
4. Select Generate keys manually, then click Generate. The Generating New Key window appears.
5. Move the mouse around until the Generating New Key window closes. A new encryption key has been generated.
6. If you want to be prompted to generate a new encryption key every 31 days, select Generate keys automatically.
7. Click Apply, then click OK.
To generate a new encryption key with BlackBerry Enterprise Server software version 4.0 for Microsoft® Exchange
1. Connect the BlackBerry device to the computer on which the BlackBerry Enterprise Server is installed.
2. Select BlackBerry Manager.
3. Right-click and choose Properties from the menu.
4. Click the Port tab and select COM or USB.
OR
To find the BlackBerry device connection automatically, click Detect.
5. Click OK in the dialog box asking you to ensure that the BlackBerry device is connected.
A new window appears notifying you that the BlackBerry device has been found. It also displays the BlackBerry device user’s personal identification number (PIN).
6. Click OK.
7. Select the BlackBerry device user’s account.
8. Right-click and select Properties.
9. Click the Security tab and select Generate keys manually.
10. Click Generate and move the mouse around.
11. Click Apply to change the Status from Pending update to Up to date, then click OK.
To generate a new encryption key with BlackBerry Enterprise Server software version 4.1 and later
1. Connect the BlackBerry device to the computer on which the BlackBerry Enterprise Server is installed.
2. Open BlackBerry Manager.
3. Select Local Ports (Device Management) and ensure that the BlackBerry device has been detected.
4. Choose the Server Name and select the Users tab.
5. Highlight the user that you would like to assign the BlackBerry device to.
6. Expand the Device Management menu.
7. Click Assign Device.
8. Select the connected BlackBerry device to assign to the user.
9. Click OK to assign the BlackBerry device.